Terms and conditions
This website is operated by Taj Group. Throughout this site, the terms “we,” “us,” and “our” refer to Taj Group. Taj Group provides this website, including all information, tools, and services available, to you, the user, on the condition that you accept all the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing products from us, you engage with our services and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, or policies referenced herein or accessible via hyperlinks. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Any new features or tools added to the website will also be subject to these Terms. We may update, change, or replace any part of these Terms by posting updates on the website. It is your responsibility to review this page periodically. Your continued use of the website after any changes constitutes acceptance of those changes.
Our online store is hosted on WordPress, which provides the platform that enables us to offer our products and services online.
Section 1 – Online Store Terms By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have obtained parental or guardian consent for any minor dependents using this site. You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction, including copyright laws. Transmission of viruses, worms, or any destructive code is strictly prohibited. Any breach of these Terms may result in immediate termination of your access to our services.
Section 2 – General Conditions We reserve the right to refuse service to anyone at any time for any reason. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted over networks and may be subject to technical adaptations. Credit card information is always encrypted during transmission. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the service or website without our express written permission. Headings in this agreement are for convenience only and do not affect the interpretation of these Terms.
This website is operated by Taj Group. Throughout this site, the terms “we,” “us,” and “our” refer to Taj Group. Taj Group provides this website, including all information, tools, and services available, to you, the user, on the condition that you accept all the terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing products from us, you engage with our services and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, or policies referenced herein or accessible via hyperlinks. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Any new features or tools added to the website will also be subject to these Terms. We may update, change, or replace any part of these Terms by posting updates on the website. It is your responsibility to review this page periodically. Your continued use of the website after any changes constitutes acceptance of those changes.
Our online store is hosted on WordPress, which provides the platform that enables us to offer our products and services online.
Section 1 – Online Store Terms By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have obtained parental or guardian consent for any minor dependents using this site. You may not use our products for illegal or unauthorized purposes, nor violate any laws in your jurisdiction, including copyright laws. Transmission of viruses, worms, or any destructive code is strictly prohibited. Any breach of these Terms may result in immediate termination of your access to our services.
Section 2 – General Conditions We reserve the right to refuse service to anyone at any time for any reason. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted over networks and may be subject to technical adaptations. Credit card information is always encrypted during transmission. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the service or website without our express written permission. Headings in this agreement are for convenience only and do not affect the interpretation of these Terms.
Privacy policy
At Taj Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
When you visit or make a purchase on our website, we may collect information such as your name, email address, phone number, shipping address, and payment details. This information is used to process your orders, deliver products efficiently, communicate with you regarding your purchase, and improve your overall shopping experience.
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted partners, such as shipping providers or payment processors, to fulfill your order or comply with legal obligations.
We take appropriate measures to safeguard your data and ensure it is stored securely. While we make every effort to protect your personal information, no online platform can guarantee complete security. By using our website, you consent to the collection and use of information as outlined in this policy.
You have the right to access, correct, or delete your personal information by contacting our customer service team. For any questions or concerns regarding your privacy, please reach out to us at [insert contact email].
Refund policy
At Taj Group, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are here to help.
If you are not completely satisfied with your purchase, you may request a refund or exchange within [insert number of days, e.g., 7–14 days] of receiving your order. To be eligible, products must be unused, in their original packaging, and in good condition. Certain items, such as perishable goods or products sold for hygiene reasons, may not be eligible for a refund. This will be clearly indicated on the product page.
To initiate a return, please contact our customer service team at [insert email/phone] with your order details. Once your return is received and inspected, a refund will be issued to your original payment method. Please note that shipping fees are non-refundable unless the return is due to a mistake on our part.
We strive to make the return process simple, fast, and hassle-free. Our goal is to ensure that every customer is happy with their experience and confident in the quality of our products.
Shipping policy
Taj Group is proud to deliver high-quality food products across Lebanon and to customers worldwide. Our shipping policy is designed to ensure your orders arrive safely, on time, and in excellent condition.
Orders are typically processed within 5 days after payment confirmation. Shipping times vary depending on your location and chosen delivery method. Once your order is dispatched, you will receive tracking information via email so you can follow your package every step of the way.
Shipping costs are calculated at checkout and may vary based on destination, order weight, and shipping method. While we strive to deliver all orders on time, Taj Group is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
For international shipping, customs duties or import taxes may apply and are the responsibility of the recipient. We recommend checking local regulations before placing an order.
All orders are carefully packaged to ensure freshness and quality. If your order arrives damaged or incorrect, please contact our customer service team immediately at [insert contact email/phone]. We will work quickly to resolve the issue and ensure your satisfaction.